Privacy policy

Privacy Policy

Effective Date: July 10, 2026
Last Updated: July 10, 2026

Laural Home ("Laural Home," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or otherwise interact with us.

By using our website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We collect information you provide directly to us, information collected automatically when you use our website, and information from trusted third parties.

Information You Provide

When you make a purchase, create an account, subscribe to marketing communications, contact customer service, or otherwise interact with us, we may collect:

  • Name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Order history

  • Payment information (processed securely by our payment providers)

  • Account credentials (if applicable)

  • Product reviews or survey responses

  • Communications with our customer service team

Information Collected Automatically

When you visit our website, we may automatically collect information such as:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages viewed

  • Time spent on pages

  • Referring websites

  • Shopping activity

  • Cookies and similar tracking technologies

This information helps us improve our website, personalize your shopping experience, prevent fraud, and analyze website performance.


2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer service

  • Process payments

  • Arrange shipping and deliveries

  • Process returns and exchanges

  • Communicate regarding your orders

  • Send promotional emails (where permitted by law or with your consent)

  • Improve our website, products, and services

  • Detect and prevent fraud or unauthorized activity

  • Comply with legal obligations

  • Protect our rights and enforce our Terms of Service


3. Marketing Communications

If you subscribe to receive marketing communications, we may send you emails about:

  • New products

  • Promotions

  • Sales events

  • Product recommendations

  • Company updates

You may unsubscribe at any time by:

  • Clicking the "Unsubscribe" link in any marketing email

  • Contacting us using the information below

Please note that even if you opt out of marketing communications, we may still send transactional emails regarding your orders or account.


4. Cookies and Tracking Technologies

We use cookies, pixels, web beacons, and similar technologies to operate our website and improve your experience.

These technologies help us:

  • Remember your shopping cart

  • Save account preferences

  • Understand website traffic

  • Measure advertising performance

  • Personalize content and recommendations

  • Detect fraud and security threats

Some cookies are necessary for our website to function properly, while others are used for analytics and marketing.

Depending on your location, you may be presented with a cookie management banner that allows you to manage your preferences.

You can also control cookies through your browser settings. Disabling certain cookies may affect website functionality.


5. Analytics and Advertising

We may work with analytics and advertising partners who collect information about your interactions with our website.

These services may use cookies or similar technologies to:

  • Analyze website performance

  • Measure advertising effectiveness

  • Deliver personalized advertising

  • Improve customer experiences

These providers process information according to their own privacy policies.


6. Sharing Your Information

We do not sell your personal information in exchange for money.

We may share your information with trusted service providers that help us operate our business, including:

  • Shopify (our ecommerce platform)

  • Payment processors

  • Shipping carriers

  • Fraud prevention providers

  • Customer service platforms

  • Email marketing providers

  • Analytics providers

  • Advertising partners

  • Product review platforms

  • IT and cloud hosting providers

These providers are authorized to use your information only as necessary to perform services on our behalf.

We may also disclose information:

  • To comply with applicable laws

  • To respond to legal requests

  • To protect our legal rights

  • To investigate fraud or security incidents

  • In connection with a merger, acquisition, financing, or sale of business assets


7. Shopify

Our online store is hosted by Shopify Inc.

Shopify provides the ecommerce platform that enables us to sell our products and services.

Information you submit through our website may be stored by Shopify on secure servers and processed in accordance with Shopify's privacy practices.

Payment information is processed securely through Shopify Payments or other approved payment providers. Laural Home does not store complete credit card numbers on our servers.

For additional information, please review Shopify's Privacy Policy.


8. Payment Security

Payments are processed through PCI DSS compliant payment providers.

Payment information is encrypted during transmission using industry-standard Transport Layer Security (TLS).

Although no method of electronic transmission or storage is completely secure, we maintain reasonable administrative, technical, and physical safeguards designed to protect your information.


9. Data Retention

We retain personal information only as long as reasonably necessary to:

  • Fulfill orders

  • Provide customer service

  • Maintain business records

  • Comply with tax, accounting, and legal obligations

  • Resolve disputes

  • Enforce our agreements

When information is no longer required, we securely delete or anonymize it where appropriate.


10. Your Privacy Rights

Depending on your state or country of residence, you may have certain privacy rights, including the right to:

  • Access personal information we maintain about you

  • Correct inaccurate information

  • Request deletion of personal information

  • Obtain a copy of your personal information

  • Opt out of certain targeted advertising activities

  • Appeal certain privacy decisions where applicable

To exercise your rights, please contact us using the information below.

We may need to verify your identity before processing certain requests.


11. Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

If we learn that we have collected personal information from a child in violation of applicable law, we will promptly delete the information.


12. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.


13. International Visitors

Our business operates in the United States.

If you access our website from another country, your information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate.


14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations.

When material changes are made, we will update the "Last Updated" date at the top of this page and, where required by law, provide additional notice.

Your continued use of our website after any updates constitutes acceptance of the revised Privacy Policy.


15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Laural Home

Privacy Compliance Officer

210 Knickerbocker Road, Suite 205

Cresskill, NJ 07626

Email: info@lauralhome.com


California and Other U.S. State Privacy Notices

Residents of certain U.S. states, including California, Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Montana, Delaware, New Jersey, Iowa, Nebraska, New Hampshire, Tennessee, Minnesota, Maryland, Kentucky, Rhode Island, and Indiana, may have additional privacy rights under applicable state privacy laws.

Where required by law, Laural Home honors requests to:

  • Know what personal information has been collected

  • Access personal information

  • Correct inaccurate information

  • Delete eligible personal information

  • Obtain a portable copy of personal information

  • Opt out of targeted advertising or certain profiling activities

  • Appeal decisions regarding privacy requests where applicable

Laural Home does not knowingly sell personal information for monetary consideration.

To exercise any applicable privacy rights, please contact us at info@lauralhome.com.